Quoth Privacy Policy

Effective Date: July 13, 2026
Last Updated: October 16, 2026

1. Introduction

This Privacy Policy explains how Quoth, LLC ("Quoth," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the Quoth software platform, website, and related services (collectively, the "Services"). This Policy is incorporated into and forms part of our Terms of Service.

2. Scope: What This Policy Does — and Doesn't — Cover

Quoth is built for working court reporting professionals, and our data practices reflect that:

• Audio recordings you process through the Services remain stored locally on your own device. Quoth does not upload or retain your audio recordings on its servers. Audio is transmitted transiently to our third-party automated speech recognition ("ASR") provider, together with any custom dictionary terms you have added, solely to generate a draft transcript, and is not stored persistently by that provider beyond what's necessary to complete processing.
• This Policy covers information Quoth does collect and store — primarily account, billing, and limited usage data — not the case-related audio and transcript content that stays on your machine, apart from the temporary handling during live collaboration described in Section 3.

3. Information We Collect

Account information: name, email address, firm/business name, and login credentials when you register.

Billing information: payment details are collected and processed by our third-party payment processor Stripe. Quoth does not store full credit card numbers on its own servers.

Live collaboration sessions: when you invite a scopist to work with you live, the transcript text shared in that session passes through Quoth's servers so each of you sees the other's edits. While the session is open, that text is stored on our servers in encrypted form. It is deleted when the session ends, or within a few minutes if the reporter disconnects and does not reconnect. Audio is not shared through live collaboration. Your scopist keeps a copy of the transcript on their own device, as they would for any job you send them.

Usage and diagnostic data: Quoth does not currently use any third-party analytics tool. To operate the Services, we keep records of account activity, such as sign-ins, the computers registered to your account, how many minutes of transcription you use, when collaboration sessions start and end, and technical error reports from the app. We use these records to apply your plan's limits, bill accurately, prevent account sharing and abuse, troubleshoot problems, and understand how the Services are used. These records do not include your audio or the text of your transcripts. Our servers also keep routine technical logs, such as connection times and IP addresses. These logs do not include your audio, your transcript text, or your custom dictionary terms.

Communications: information you provide when contacting support, such as emails to hello@quoth.pro.

Marketing website: the Quoth marketing website does not currently collect any personal information (e.g., no contact forms, cookies, or tracking scripts). This section will be updated if that changes.

4. How We Use Information

We use collected information to:

• Provide, maintain, and improve the Services;
• Process payments and manage subscriptions;
• Provide customer support;
• Send administrative communications (billing notices, security alerts, policy updates);
• Monitor for security issues, fraud, and abuse; and
• Comply with legal obligations.

We do not sell your personal information or your case-related content to third parties.

5. Third-Party Service Providers

We use a limited set of third-party providers to operate the Services, including:

• Automated speech recognition provider: receives audio transiently for transcript-generation processing only, and does not retain audio beyond what's needed to complete that processing.
• Payment processor (Stripe): handles billing and payment card data.
• Email providers: used for Quoth's business email and to deliver account and transactional emails to users.
• Hosting/infrastructure provider (U.S.-based servers): hosts account and billing metadata, the usage records described in Section 3, and live collaboration sessions while they are open.

These providers process data only as necessary to provide their specific function and are contractually or by design limited in their retention and use of your data.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. Information sent between the Quoth app and our servers is encrypted in transit, and live collaboration content is also encrypted while it is temporarily stored on our servers. Because audio and case content remain on your own device by design, you also play a central role in securing that data — including keeping your device and local files appropriately protected, especially for sensitive matters such as sealed records or proceedings involving minors.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

• Audio recordings: not retained by Quoth (see Section 2).
• Account and billing information: retained for as long as your account is active, and for a reasonable period afterward as needed for legal, tax, or accounting purposes. Usage and activity records are deleted when you delete your account.
• Live collaboration content: deleted when the session ends, as described in Section 3.

8. Your Choices and Rights

You may:

• Access and update your account information at any time through your account settings;
• Request deletion of your account and associated data (subject to legal retention requirements, e.g., billing records);
• Opt out of non-essential email communications.

Depending on your state of residence, you may have additional rights under applicable state privacy laws (e.g., the right to know what personal information is collected, and the right to request deletion). To exercise any of these rights, contact us at hello@quoth.pro.

9. Children's Privacy

The Services are intended for use by working professionals and are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Sensitive Case Content

Because Quoth is used to process legal proceedings — including matters involving minors, sealed records, or confidential testimony — we want to be direct: that content lives on your device, not ours, by design. The only exceptions are the temporary transfers described in this Policy: audio sent for transcription, and transcript text shared during a live collaboration session. You remain responsible for handling such content in accordance with applicable court orders, confidentiality obligations, and professional standards, including your own decisions about whether AI-assisted features are appropriate for a given matter.

Referral program records

When you apply a referral code, we ask for your agreement to share your name and referral status with the referrer after your first qualifying payment. We use account, payment-provider and device identifiers to detect self-referrals and repeat claims. We retain limited protected eligibility records after account deletion for as long as needed to enforce the program's lifetime reward limit and prevent repeat claims. These records include keyed representations of email and payment fingerprints, whether a reward was earned or a referral used, and the associated eligibility history. They are not anonymous. Account deletion removes the account, unused bonus balance and links to the deleted customer's profile; retained eligibility records do not include transcript or audio content. Contact us using the details below about these records or your privacy rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice, with an updated "Last Updated" date.

12. Contact Us

Quoth, LLC
7191 Cypress Lake Drive STE 3
Fort Myers, Florida 33907
United States
Email: hello@quoth.pro